Remodel Consultation

Many times cries of, HELP! come in from people in need. People exhausted from haphazard efforts to resolve a problem. Elite Concepts by Michael Nantz provides a consultation service to assist in such matters. I flew out to Amarillo, TX yesterday to meet with a couple who can't seem to find the answers they need to complete their backyard swimming pool. A broad statement I know, especially since at first blush the site looks complete. Beautifully landscaped with stone pathways, flowing waterfalls, etc.. From their perspective are cosmetic concerns with finish materials, waterfall volume and a general lack of understanding why some things were done the way they were. From my perspective, post afternoon discovery, begins with disappointment in our industry. How pool builders and pool designers can operate with incompetence in this high end market, or any market for that matter, is extremely disappointing. From undersized plumbing to waterfall containment to improper setting materials to proportion and scale of design, are just a few egregious errors identified. Remedial action is required or longterm issues, such as system failures, material loss and ongoing maintenance and repair, will prevail. The timing here is off by about 18 months. Had I been contacted during the process by the pool builder or client, simple adjustment and direction would have nipped all the aforementioned in the bud. My point is this, the resources are available, if only (in this case) the builder would admit he's in over his head and reach out to experienced industry professionals... A few bucks in consultation fees is a cheap education and preventative to what may be a costly repair and court date. All too often ego and greed cloud good judgement. I've said it before, education costs once, ignorance costs again and again. Now I get to have the talk with my sub's as to why Amarillo, TX is a great place to work, regardless of the 6 hour drive...